New Jersey Data Center - IP Specific Network Maintenance

  • Wednesday, 4th March, 2020
  • 22:56pm

Affected IP Range: -

Start time: 12:00 AM (EST) 03/14/2020

End time: 04:00 AM (EST) 03/14/2020

Expected Outage/Downtime: 45-60 minutes

Work Order Details:

The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations.

During this maintenance window, you may experience up to two brief interruptions in service while we complete the maintenance activities. However, due to the complexity of the work, your downtime may be longer. Customers may also see some re-convergence during the maintenance window. Customers may experience latency and packet loss intermittently throughout the window.

Over the days following this initial upgrade, we will be upgrading code on redundant upstream routers.  Customers receiving service in or transiting the greater Newark, NJ metro area may experience high latency, re-convergence and/or suboptimal routing which may vary during this window.

Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you.